Added Value | Beyond Standard IT Support

Beyond Standard IT Support

Compliance-ready, future-proof infrastructure — built in, not bolted on

Elevating Education: Our "Added Value" Standard

We believe school IT should do more than just "work." It should protect, inspire, and save time. That's why we've upgraded our core infrastructure packages to include premium features that go far beyond the helpdesk.

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Governed AI: Atomas

Secure, anonymised AI integration for lesson planning, marking, and SEN/EAL support. Data stays in your 365 tenant.

• Dynamic HTML Lessons
• Automated Gap Analysis
• EAL Translation Packs

Lockdown Alerts

Instant, site-wide emergency notifications pushed to every managed screen and mobile device in the school.

• One-Click Activation
• Cross-Platform (Windows/iOS)
• Included as Standard

Identity and Access Management

Fully integrated IAM system to provide user role level access to files, filtering, AI tools, printing, MFA and others. All integrated into Microsoft Entra.

• Student accounts dynamically built from your MIS
• Staff accounts managed through Atomas by your school
• Dynamic building of Microsoft Teams classrooms and School Intranets

Secure by Design: Atomas AI

Atomas is now included for all staff. It is a secure, governed AI layer that integrates with your school's 365 platform to transform the workload without compromising data.

Data Sovereignty

All sensitive data remains within your Microsoft 365 database. Your data never leaves your tenant.

Anonymisation

Atomas uses anonymised data for AI interactions, ensuring student privacy is absolute and compliant with all regulations.

Governed Access

A controlled environment tailored specifically for the education sector with role-based access controls.

Impact in the Classroom

Atomas transforms how teachers work, saving hours every week while maintaining the highest standards of data security.

Lesson Planning & Marking

Generate dynamic plans, mark work, and analyze student progress in seconds. Reduce administrative workload by up to 70%.

SEN & EAL Power Tools

Create dynamic HTML lessons with instant translation and vocabulary image packs. Support every learner in your classroom.

Gap Analysis

Automatically identify learning gaps and generate “gap lessons” to get students back on track. Personalised intervention at scale.

School-Wide Safety: Lockdown Alerts

Safety shouldn't be a paid add-on. We have integrated Lockdown Alerts into our core service, ensuring every school has instant emergency communication capabilities.

Instant Broadcast

Trigger a site-wide alert to all managed laptops, iPads, and staff mobiles. One click, instant coverage.

Infrastructure-Led

Leveraging your robust Wi-Fi and network to ensure 100% coverage during critical incidents. No gaps, no failures.

The Pillars of Our Core Support

While we add new tech, our foundation remains the most reliable in the sector. Education-focused expertise you can trust.

Education-Focussed Helpdesk

Staffed by experts who understand Microsoft Teams Classrooms and Apple Classroom. We speak your language.

Onsite Support Visits

Regular, hands-on engineering to maintain hardware health. Proactive maintenance, not reactive fixes.

Expert Consultancy

Direct access to specialists in Network & Wi-Fi, MDM Mastery (Intune and Apple School Manager), and Platform Strategy.

Managed Classroom Environments

Fully managed setup and support of Apple Classroom, Microsoft Teams classrooms and school intranets.

Cybersecurity advice and implementation

Access to approved cybersecurity school platforms and a fully monitored anti virus platform.

Full support implementing DfE standards

We will help with getting you compliant with DfE guidelines and any statutory requirements that may arise.

At a Glance: The New Standard